Leaders Lab

coaching skills Program

Coaching Skills includes 24 hours of cohort-based learning for mid-level managers and leaders. Foster resilience within your team, support employees through transitions, and create a culture of adaptability in times of challenge. Develop strong coaching abilities and empower others to find their own solutions, build confidence, and remain focused on shared goals.

What you learn:

Advanced listening

Listen differently to respond with greater empathy and clarity. Recognize other’s needs, wants, values, assumptions, and beliefs to co-create solutions with greater buy-in. Go beyond surface-level conversations by asking thoughtful questions that invite deeper reflection and honesty.

Create space for multiple perspectives and acknowledge the emotions that influence decision-making. Use deeper awareness to foster trust and strengthen relationships, ensuring people feel heard and respected.

Strategic Questioning

Discover how to change the conversation by asking a different question. Develop skills to gain mutual agreement. Create psychological safety and thoughtful conversations. Challenge the usual thinking and invite others to explore possibilities they may not have considered.

Use your questions to guide the conversation toward clarity, alignment, and shared understanding. Encourage reflection and curiosity, and leverage these insights to co-create solutions that are innovative, actionable, and widely supported.

Resistance Navigation

Understand the approaches to difficult conversations and how resistance plays a part. Encourage ownership and source diverse options for complex problems. Actively explore diverse options for complex problems by asking strategic questions that surface different perspectives.

Recognize resistance as an opportunity to uncover hidden concerns, clarify assumptions, and build stronger alignment. Lead conversations with curiosity and empathy, creating space for collaboration, innovation, and solutions that everyone feels invested in.

listen. relfect. engage.

coaching skills Includes:

24 hours of cohort based learning

  • 15 hours of instruction, practice and application in a learning environment.

  • 8 hours of small group skills integration sessions for the next three months.

  • 1 hour wrap up session to consolidate skills and celebrate learning.  

Plus

  • workbook and laminated cards with the relevant coaching models.